Johnson & Wales University Help Desk

ALERTS

Scheduled Maintenance

No Scheduled Maintenance

Wildcat email information
Wildcat email on mobile devices instructions
JWU Network Access registering other devices
Mac Trojan Horse Threat information and steps to protect
ulearn support portal
Update Blackboard Connect Emergency Notification System Contact Information
Register Telephone Numbers with National Do Not Call Registry
Computer Lab and Library Printing System
Security Alerts Page information on phishing and other security news. Learn More.
Microsoft Office 2010 student offer available from microsoft
Gaming Devices : using your computing and gaming devices on the network
Email/Network password resets The Help Desk will no longer reset email/network user account passwords via telephone. Learn more.
Learn to protect your computer Tips for protecting your computer.
Converting Microsoft 2007 Files For Excel XP/2003 and Word XP/2003. Learn More.

Faculty/staff email on mobile devices instructions
Providence Campus Voice over IP (VoIP) information located on H: Drive at:
\\jwu.edu\providence\Information Technology\External Shared\VoIP Password
Office 2010 transition and ribbon guides
Encryption Roll Out How Do I Enroll and Encrypt My Hard Drive for PC | Mac
ulearn support portal
Register Telephone Numbers with National Do Not Call Registry
Computer Lab and Library Printing System
Security Alerts Page information on phising and other security news. Learn More.
Email/Network password resets The Help Desk will no longer reset email/network user account passwords via telephone. Learn more.
Converting Microsoft 2007 Files For Excel XP/2003 and Word XP/2003. Learn More.

Log into University computer labs Alumni can now make online requests for usernames and passwords for use in University labs, libraries and the wireless network. Find out how.