UNIVERSITY HELP DESK

ALERT: RECENT PHISHING ATTEMPTS

The University has seen an increasing number of incoming emails asking users to provide their JWU username and password information. While these e-mails may look like legitimate JWU email messages, they are not.

Responding to these messages with your username and password, gives outside entities full access to your JWU e-mail messages, contacts and other account information. They can use your e-mail account to SPAM other e-mail users, both internally and externally. Ultimately, since it will appear that the SPAM activity is coming from JWU, we, as an institution, are then blocked from sending emails and doing business with legitimate organizations.

Please remember the following guidelines regarding email and internet usage:

  1. You should never respond to requests for information from unknown sources. Requests for information from known sources should be verified before sending information.
  2. No JWU staff member will ever ask you for your password or other personal information via email or by phone call.
  3. You should not download applications from unknown and/or un-trusted web sites.

If you have responded to any of these types of messages with the requested information, please go to the Johnson & Wales University Outlook Web Access site to reset your password immediately.

 

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