UNIVERSITY HELP DESK

>>> Alert Notices

SCAM ALERT: Online Holiday Scams, Dec 4, 2014
As you prepare for and enjoy this holiday season, stay safe and secure while you’re online. Here are things to watch out for, and what to do if you encounter a holiday scam.

EMAIL PHISHING ALERT: Direct Deposit Scam, Nov 13, 2014

EMAIL PHISHING ALERT: Donation Scam, Nov 12, 2014

More security news.

>>> Scheduled Maintenance

Planned Downtime: Wed, Dec 17, 2014, 6:30-10:30pm ET
Sections of jwuLink & JWU app, Banner INB, GPS, uconnect, ureserve
For students, faculty, staff, at all campuses

Grades, registration & other personal account/records in jwuLink & the JWU App; and Grad Planning System (GPS); Banner INB; uconnect; and ureserve will be unavailable for routine system maintenance.

Note: Email, ulearn, and library resources will be available via jwuLink and the JWU App

>>> Technology News

Apple is Aware of WiFi Issue with New OS X Yosemite
November 13, 2014 -- Anyone using a Mac and planning to update its operating system (OS) should know that Apple’s new Mac OS X 10.10 Yosemite (which became available in October) has generated WiFi connectivity problems for many people after they upgraded. This problem can occur with WiFi access anywhere.

 

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