Johnson & Wales University Help Desk

ALERTS New Security Threat - Spear Phishing Scam

Scheduled Maintenance Tuesday, May 20, 2008 from 8:00 AM to 9:00 AM EDT all network services will be unavailable at the Harborside Culinary Library in The Friedman Center while maintenance is performed.

Providence Student Orientation Technology@Johnson & Wales presentation now located in Students Frequent Questions
Nintendo Wii: Connecting to the network
Charlotte and Providence Campus residence hall students: Network Admission Control (NAC) instructions & download
Gaming Configurations World of Warcraft and Dawn of War configurations for Resnet
Email/Network password resets The Help Desk will no longer reset email/network user account passwords via telephone. Learn more.
Wireless PSP or Nintendo DS Connecting to the network
Providence Campus residence hall students: Trying to connect your XBOX or Play Station device to Res Net? You must call the Help Desk with the MAC address of the device to get the device registered. How to find the MAC address.
Learn to protect your computer Tips for protecting your computer.
Converting Microsoft 2007 Files For Excel XP/2003 and Word XP/2003. Learn More.

Email/Network password resets The Help Desk will no longer reset email/network user account passwords via telephone. Learn more.
Converting Microsoft 2007 Files For Excel XP/2003 and Word XP/2003. Learn More.

Log into University computer labs Alumni can now make online requests for usernames and passwords for use in University labs. Find out how.