UNIVERSITY HELP DESK

On-Campus Network - Cable TV: Providence

Cable Troubles and Repairs:

 

When a Cox Communications call center agent answers:

  1. Provide your name, your residence hall's physical address, and your room number.  If you are unsure of your residence hall's physical address, visit the Residential Life website or ask a Residential Life staff member.
  2. Identify the problem you are experiencing with your cable service.
  3. The call center agent will trouble shoot your problem over the phone.
  4. If the problem cannot be resolved over the phone, the call center agent will then schedule an appointment.
  5. If an appointment is scheduled, you must be in your room between the appointment times given.
  6. The Cox Communications employee must stop at the residence hall front desk to sign in. Campus Safety & Security will not allow a Cox Communications technician in your room without you being present.

All residence halls provide one cable TV jack per room. The below table details the channel lineup available:
  • 2 PBS
  • 5 Ocean State Network
  • 6 ABC
  • 7 Ion Television
  • 8 PBS
  • 9 CW
  • 10 NBC
  • 11 FOX
  • 12 CBS
  • 13 State Interconnect A
  • 14 State Interconnect B
  • 15 RI GOV'T/EDU
  • 16 HSN
  • 17 Local Programming
  • 18 Public Access
  • 19 QVC
  • 20 Univision
  • 22 EWTN
  • 23 RTPI
  • 24 Discovery
  • 25 AMC
  • 26 Spike TV
  • 27 TNT
  • 28 Food Network
  • 29 ESPN2
  • 30 ESPN
  • 31 E!
  • 32 SyFy
  • 33 Travel Channel
  • 34 Disney Channel
  • 35 Nickelodeon
  • 36 Cartoon Network
  • 37 A&E
  • 38 ABC Family
  • 39 TLC
  • 40 Lifetime Television
  • 41 The History Channel
  • 42 Animal Planet
  • 43 TV Land
  • 44 HGTV
  • 45 TBS
  • 46 FOX News
  • 47 MSNBC
  • 48 CNBC
  • 49 CNN
  • 50 Headline News
  • 51 The Weather Channel
  • 52 USA Network
  • 53 FX
  • 54 Telemundo
  • 55 Comcast Sports

 

  • 56 NESN
  • 57 truTV
  • 58 Comedy Central
  • 59 VH1
  • 60 MTV
  • 70 Bravo

© 2013 Johnson & Wales University. All rights reserved.

up